When a crisis hits, it’s not always a lack of skill that slows down the response - it’s a lack of clarity.
In the latest video of our Resilience in Practice series, Ryan Taylor, Manager at DCR shares why role clarity isn’t just a leadership issue - it matters at every level of the organisation.
Here are some of the most common pitfalls in crisis response
🚨 Mixed messages - when strategy isn’t aligned at the top, teams pull in different directions
🚨 Blurred responsibilities - without clear roles, even the best-intentioned actions can collide
🚨 Slowed recovery - confusion compounds under pressure, and response efforts lose momentum
🚨 Missed opportunities - unclear ownership delays critical decisions
🚨 Increased risk - lack of clarity leaves space for unintended consequences to grow
"As an operational leader or manager, you're the bridge between the crisis leadership team and the people doing the work. The clarity you give your team directly shapes the effectiveness of a response."
Watch the video below to see how you can bring clarity to your team during a crisis.
