On Thursday 29 May, we hosted an exclusive webinar with Darlington Building Society and AccessPay to explore one of the most pressing topics in Financial Services today: building operational resilience that goes beyond tick-box compliance.
If you missed it or want to revisit the insights - you can now watch the full recording on-demand.
Why Watch This Webinar?
In an era of increasing operational risks, evolving regulatory demands, and growing customer expectations, financial institutions must rethink how they approach resilience. This session offers a practical, real-world look at how one organisation is doing exactly that.
You’ll hear directly from:
- Raj Kohli, Managing Director at DCR Partners
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Clara Fawcett, Head of Operational Resilience at Darlington Building Society
Together, they share their first-hand insights on how financial institutions can go beyond tick-box compliance to build true resilience that enables agility, protects customers, and supports long-term growth.
Key Takeaways
This session is packed with actionable insights for anyone working in resilience, risk, finance, or operations, including:
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How to reduce third-party concentration risk
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How to build resilience frameworks around your most critical services
- What “resilience by design” means in real-world operations
Turn Compliance into Competitive Advantage
Operational resilience doesn’t have to be just about meeting regulatory requirements - it can be a catalyst for strategic transformation.
Whether you're leading resilience efforts or supporting them from a related function, this session will give you the tools to build a stronger, more adaptive organisation.
