In the latest video of our Resilience in Practice series, Charlotte Kendal Parker, Senior Manager at DCR, explores what it really means to be crisis-ready. Investing in resilience is one thing, but knowing your team can think clearly and act decisively under pressure is another entirely.
Here are Charlotte's five key questions to test your team's readiness:
1. Can your team define the problem in the first 15 minutes? The “golden 15” determines the trajectory of your entire response. If the team can’t articulate the issue and its impact early, you’re already on the back foot.
2. Are you getting a genuine 360° view or just one perspective? Teams often default to their own experience. Without collective input, you lose critical insights and miss emerging risk angles.
3. Do you have the right people in the room? Crisis capability isn’t determined by job titles. Some people excel under pressure, some don’t. Fit matters more than hierarchy.
4. When did you last rehearse a messy, ambiguous scenario? Real crises cut across functions and rarely follow playbooks. If your practice exercises are too clean, you won’t be ready for the real world.
5. How do you know if your resilience is slipping? Point-in-time reviews age quickly. Roles change, partners shift, and risk appetites evolve. Readiness needs continuous refreshment.
Strong crisis management isn’t about having a binder on the shelf - it’s about having a team that can adapt, align and act when it counts.
Watch the video now to see how five simple questions can reveal whether your team is truly crisis-ready and where to strengthen your resilience.